Phonely

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Phonely utilizes existing call recordings to develop an 'AI vocal twin' capable of answering customer support calls, matching or surpassing the performance of call center agents. Additionally, Phonely offers a workflow similar to Zapier, enabling businesses to connect to software or transfer calls as a human would. The platform is built on a proprietary deterministic LLM, offering a cost-effective and more accurate solution than gpt-4o for handling call center inquiries.

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