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WhatsApp RAG Customer Support Agent
This agent writes with your clients in any language when you sleep and solves any problem they may have using your knowledgebase.
Support buddy
Support Agent handles 24/7 customer inquiries via chat, email, and social media with fast and friendly responses. It can resolve up to 80% of common requests such as password resets, order tracking, and returns. For complex issues, it creates detailed tickets and routes them to the correct team.
Newton
Newton is an AI phone system designed specifically for retail healthcare practices, beginning with dental offices. It replaces outdated phone systems and cumbersome communication tools with a modern, agentic platform that efficiently manages scheduling, billing, and patient communication.
Command AI
Command AI provides a User Assistance Platform designed to enhance user experience by making software more intuitive and user-friendly. The platform consists of two key components: - AI Agent: This AI chat agent is capable of answering user questions, performing actions on their behalf, and co-browsing to demonstrate interface navigation. - Nudge Platform: This component offers AI-assisted nudges, hints, and messages that guide users in a personalized manner without causing annoyance. It optimally delivers nudges based on in-product behavior rather than static rules and measures user reactions to avoid irritation. This serves as a modern alternative to traditional Digital Adoption Platforms. Command AI's platform aims to improve user engagement, feature adoption, conversion rates, and retention while reducing the volume of low-value support tickets. It is utilized by teams from companies such as HubSpot, HashiCorp, Yotpo, Thryvv, and Freshworks.
Duckie
Duckie enables customer support teams to create their own AI agents quickly. Duckie allows support teams to convert their tasks and processes into consistent and dependable AI workflows, helping them save time and resources. Users employ Duckie for various purposes, including answering technical customer inquiries, processing refunds, and more.
Intryc
Intryc is designed for consumer enterprises facing millions of customer support tickets each year. It addresses the need for continuous evaluation of support agents' performance and compliance. While traditional methods manually assess less than 5% of interactions, Intryc's AI evaluates 100% of customer interactions in real time, offering a scalable solution at half the cost.