Dench.com offers an AI workforce integrated with a CRM that operates within communication channels, remaining online continuously and familiar with all aspects of a business. It performs tasks autonomously, requiring only user approval. Features include lead intake via voice, SMS, and email, with automatic updates to contacts, matters, or cases in the CRM. It integrates with Gmail and Outlook to draft email replies for user review, eliminating the need to manually write emails. The AI handles outbound sales by gathering leads from various sources, engaging with customers at scale, and conducting conversations simultaneously. It generates daily, weekly, and monthly reports with insights drawn from CRM data. Customer research AI agents identify key contacts within companies, analyze LinkedIn connections to determine mutual connections, research backgrounds, and send introductory communications to facilitate connections. Additional enterprise solutions are available.