Fini

Fini provides AI agents designed to autonomously resolve up to 80% of customer support tickets, particularly for enterprises in Fintech, E-commerce, Gaming, and Fitness tech sectors. These agents are capable of understanding complex workflows and performing real actions such as processing refunds or conducting KYC checks, all while improving in real-time. Utilizing a proprietary knowledge engine, Fini's agents achieve over 98% accuracy and offer deep integration with tools like Zendesk, Salesforce, and internal APIs. Companies such as Bitdefender and Training Peaks leverage Fini to reduce support costs by 50% and enhance customer satisfaction scores by 10%.