Lilac Labs

Lilac Labs automates the drive-thru order-taking process with a voice AI designed for Quick Service Restaurants (QSRs) facing labor shortages and rising wages. Previous voice ordering systems have been expensive and lacked the necessary accuracy and speed. Lilac Labs provides a voice interface that enhances customer experience. In the United States, 200,000 drive-thrus manage 6 billion visits annually, equating to 34,000 human years spent on order-taking each year. On average, each location can achieve approximately $100,000 in value through labor savings, increased upsell revenue, and reduced training costs.