Cozmo AI

Cozmo AI provides a platform for regulated enterprises to deploy AI employees. It serves as a system of work for complex enterprise operations, enabling companies to build and deploy AI employees that manage workflows from start to finish. These AI employees interact with customers, read documents, interpret videos, apply company policies, and update systems such as Guidewire, Temenos, and Salesforce, involving human intervention only when necessary for judgment or escalation. Each decision made by the AI employee is logged, complete with reasoning and policy references, ensuring a comprehensive audit trail for compliance and operations without additional manual effort. This process is overseen by the proprietary Agent Protocol Engine (APE), which maintains shared context, enforces policy, and tracks every step for regulated industries. Cozmo AI is currently operational with over 10 enterprises, including Fortune Global 500 companies like Nestlé. It has managed over 1 million production calls and 10 million interactions, achieving cost reductions of up to 70% and converting approximately 1 in 13 conversations into revenue.